PASSLEADER ISO-IEC-20000-FOUNDATION PRACTICE MATERIALS: ISO/IEC 20000 FOUNDATION EXAM ARE A WISE CHOICE - DUMPEXAM

PassLeader ISO-IEC-20000-Foundation Practice Materials: ISO/IEC 20000 Foundation Exam are a wise choice - DumpExam

PassLeader ISO-IEC-20000-Foundation Practice Materials: ISO/IEC 20000 Foundation Exam are a wise choice - DumpExam

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Tags: ISO-IEC-20000-Foundation Free Vce Dumps, ISO-IEC-20000-Foundation Latest Exam Practice, Reliable ISO-IEC-20000-Foundation Test Review, New ISO-IEC-20000-Foundation Test Notes, Latest ISO-IEC-20000-Foundation Dumps Ebook

You can access the premium PDF file of ISO/IEC 20000 Foundation Exam ISO-IEC-20000-Foundation dumps right after making the payment. It will contain all the latest ISO-IEC-20000-Foundation exam dumps questions based on the official ISO-IEC-20000-Foundation exam study guide. These are the most relevant PECB ISO-IEC-20000-Foundation questions that will appear in the actual ISO/IEC 20000 Foundation Exam exam. Thus you won't waste your time preparing with outdated ISO-IEC-20000-Foundation Dumps. You can go through PECB ISO-IEC-20000-Foundation dumps questions using this PDF file anytime, anywhere even on your smartphone.

PECB ISO-IEC-20000-Foundation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Fundamental Concepts and Principles of Service Management and the SMS Based on ISO
  • IEC 20000-1:
Topic 2
  • This domain explains the foundational ideas and principles behind service management and the purpose of a Service Management System (SMS) as described in ISO
  • IEC 20000-1. It covers the importance of structuring services to meet both business needs and customer expectations, ensuring quality and continual improvement.
Topic 3
  • ISO
  • IEC 20000-1 Requirements for an SMS: This domain delves into the specific requirements of ISO
  • IEC 20000-1 for establishing, implementing, maintaining, and continually improving an SMS. It includes defining roles and responsibilities, risk management, process integration, and performance measurement.

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PECB ISO/IEC 20000 Foundation Exam Sample Questions (Q53-Q58):

NEW QUESTION # 53
One of the activities required for effective planning, coordination, and evaluation of requested changes is assessing the impact and required resources. Which process or function is responsible for this activity?

  • A. Service desk
  • B. Configuration management
  • C. Change management
  • D. Release and deployment management

Answer: C


NEW QUESTION # 54
What is the value of good service management?

  • A. It offers prescriptive guidance that allows the organization to create efficient processes.
  • B. It provides a structure for service provisioning that can be adapted to the culture of the organization
  • C. It allows an organization to be certified, which always adds value for the business
  • D. ensures people to comply with service level agreements (SLAS) using documented information

Answer: C


NEW QUESTION # 55
ISO/IEC 20000-1 can be applicable to a service provider:

  • A. Only if its suppliers haven't demonstrated conformity to ISO/IEC 20000 requirements
  • B. Only if its suppliers have demonstrated conformity to ISO/IEC 20000 requirements
  • C. Even if its customers or suppliers have demonstrated conformity to ISO/IEC 20000 requirements
  • D. Only if its customers have demonstrated conformity to ISO/IEC 20000 requirements

Answer: C


NEW QUESTION # 56
How many years is an ISO/IEC 20000-1 certificate valid for the Certification scheme?

  • A. One
  • B. Five
  • C. Three
  • D. Two

Answer: C


NEW QUESTION # 57
Which statement about the use of technology and tools to achieve and maintain certification is correct?

  • A. The technology and tools used shall be assessed during the audits
  • B. Any tools used shall be listed on the ISO catalogue of approved tools
  • C. The use of technology is mandatory
  • D. The data reported from the tools can be used to provide evidence for audits

Answer: D


NEW QUESTION # 58
......

Holding a ISO/IEC 20000 Foundation Exam ISO-IEC-20000-Foundation Certification in a certain field definitely shows that one have a good command of the ISO-IEC-20000-Foundation knowledge and professional skills in the related field. However, it is universally accepted that the majority of the candidates for the ISO/IEC 20000 Foundation Exam exam are those who do not have enough spare time and are not able to study in the most efficient way.

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